To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several to HP support community Over 147,000 satisfied clients since 2000 Advanced Search 0.00 (0 items). You can refer this HP document for more assistance:- Click here Genuine Original HP OFFICEJET PRO 8710 PRINTHEAD KIT / M0H91A, part numbers: M0H91A, Color: CMYK. If the error message persists, repeat the steps to reseat the printhead up to three times.
#Hp officejet pro 8720 printhead appears to be missing update
Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from I don't know, because I don't know what youre talking about. unfortunately refurbished printer received in january had same problem in march. Technician's Assistant: How long has this been going on with your OfficeJet Just started.
hp customer support was very accommodating, replacing printer with no problem. Sometimes error messages persist after inserting the printhead. had this same problem (printhead) in january 2016. Received message on HP Officejet Pro 8610 e-All-in-One Printer that 'The printhead appears tp be missing, not detected, or incorrectly installed.' Followed instructions to remove and reinstall printhead but problem persists. Reconnect the power cord to the rear of the printer, and then check the control panel for the error message. Lift the carriage latch, slightly lift the printhead, lower the printhead back into the carriage, wiggle the printhead left and right, and then lower the carriage latch to lock the printhead into place. You must disconnect the power cord before reaching inside the printer.
HP says the only other thing to do is to replace the part which seems to be around the cost of just buying a new printer. I tried taking it out and putting it back in / wiggling it around which are the solutions they give me to no avail. Printhead appears to be missing not detected or incorrectly installed. Unplug the power cord from the rear of the printer. Says the printhead is missing or not installed correctly, there's visibly nothing wrong with it. OfficeJet Pro 8620 - Missing or Failed Printhead - HP. Wait until the carriage stops moving before you continue. Open the door to access to the ink cartridges.